Soru: Reception: Good morning. Can I help you?
Guest: I would like to check-in, please.
Reception: Certainly. Do you have a reservation?
Guest: Yes. My name is Paul Smith.
Reception: Ah yes. Mr. Smith. Can I have your credit card, please?
Guest: Sure. Is Visa card okay?
Reception: Yes, that’s fine, thank you. How many nights are you staying?
Guest: Three nights. Here is my credit card.
Reception: Thank you. You are in room 2508. Please sign here. Here is your key. The bell-boy will help
you with your luggage and show you your room.
Guest: Thank you. Oh, by the way, what time is breakfast?
Reception: Breakfast is from 7 to 9 in the restaurant on the 3rd floor.
Guest: Thank you, and what time is check-out?
Reception: Check-out is at 12:00 p.m.
Guest: Thank you.
Reception: Have a pleasant stay.
1. Who is checking into the hotel?
................................................................................................................................................................................................
2. How is he going to pay?
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3. How many nights will he stay?
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4. What time is breakfast and where is it?
................................................................................................................................................................................................
5. What number is his room?
................................................................................................................................................................................................
6. What time is check out?
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B. Read the paragraph and complete the sentences.
The Beachfront Hotel
Good afternoon, everyone and welcome to the Beachfront Hotel. My name is Josh Pendleton and I am
your tour guide. You can usually find me in the office which is opposite the
reception desk. If you have any problems, please come, and see me.
Now, I’d like to tell you about the arrangements for meals and other hotel
facilities. Breakfast is available in the Green Room from 7:00 a.m to 9:00
a.m. This is on the first floor of the hotel, next to the lifts. Breakfast is the
only meal which is self-service.
For lunch, we can provide sandwiches for you to take on your trips. You need to tell your waitress at
dinner each evening what you would like. They will be ready for you to collect at 9:00 a.m. from the
kitchen before you leave on your trip.
Evening meals are served from 7:00 p.m. to 9:00 p.m. in the restaurant. It has an excellent view of the
river and is well-known for its fish dishes. All your evening meals will be here in the hotel except for
Saturday when we have organised a special boat trip for you. On that day you will have dinner on board.
Bed, breakfast, and evening meals are included in the cost of your holiday. But lunch is an extra charge.
There’s no charge for anything else-the trips are all included.
Finally, the hotel swimming pool. All guests are free to use it when it opens at 6.30, until it closes at
10 at night. But before 8.30 in the morning and after 7.30 in the evening you need to collect a key from
reception. The rest of the time a member of the staff is there.
Well, that’s all I have to say for now. I’ll see you at dinner later.
The Beachfront Hotel
Tour Guide’ name: 1. ...................................................
The office is 2. ................................................... the reception desk.
Meals
Breakfast: in the Green Room on the first floor beside the 3. ...................................................
Food for trips: collect from the 4. .................................................. at 9:00 a.m.
Dinner: hotel restaurant famous for its 5. ................................................... dishes
Boat trip
Day: 6. ...................................................
Time: afternoon and evening
Cost of holiday:
Everything is included except 7. ...................................................
Facilities:
It’s possible to swim from 8. ................................................... until 10:00 p.m